Why connecting with others is more complex than you thought

Maybe you’ve noticed that you relate better to colleagues who focus more on teamwork and providing support. Or perhaps you’re more comfortable working with those who take a more relaxed approach than those who approach every task with intensity. Maybe, you might relate best to people who are more diplomatic than forceful.

The DISC model is a simple tool that’s been helping people to connect better for over thirty years. Our reports use your assessment data to provide a wealth of information about your behaviour and communication style. Also, you’ll learn how to connect better with colleagues whose priorities and preferences differ from yours.

Discflow is a behavioural assessment and development platform that brings together DISC and Emotional Intelligence in one integrated model. Its report suite and FlowConnect platform give individuals, leaders and teams practical, in-the-moment insight they can act on. Discflow is used by a global network of Official Partners and Master Trainers, supported directly by Discflow HQ.

Introducing the power of Emotional Intelligence to DISC

How do I take this knowledge and apply it in the real world? By combining behaviours and emotional intelligence we have created a tool that is designed to help people have a greater awareness of themselves and others around them.

You can make deliberate choices when interacting to improve communication and create stronger, more engaged and more productive relationships. And the great thing about applying the Discflow model is that while some people have high levels of emotional intelligence as a natural talent, for those that don’t, these skills can be learned and continually improved.

OUR STORY

Why I built DISC Academy

The short answer is that DISC works. The longer answer starts in Germany in the 1990s, runs through Hong Kong, Melbourne and more than a decade of working with leaders and teams, and ends with a decision to build something that goes well beyond what most DISC providers offer.

Where it started

I first encountered DISC as a junior salesperson in Germany. I completed my own profile as part of a sales training day, and something clicked immediately: understanding my own behavioural style and learning to read and adapt to the styles of the people I was selling to made me noticeably better at my job. I did not forget that.

Twenty years later, after building a corporate career across Germany, Australia, New Zealand, Hong Kong and Japan, I started a coaching and facilitation practice. The question I kept coming back to was the same one from the 1990s: how do you help someone understand their own behavioural style quickly in a way that actually changes how they show up at work?

In 2015 I completed my DISC Certification. Running DISC Reports was never the goal. Helping people do something genuinely different with the insights was.

Why Discflow

A few years ago, I was introduced to Discflow, a DISC diagnostic platform that had built something genuinely different. Where most DISC tools stop at behavioural style, Discflow combines DISC with Emotional Intelligence in one integrated model. That combination changes the conversation from “here is how you behave” to “here is why, and here is how to adapt.” The reports are progressive, modern and built for practical application.

What DISC Academy is — and why it exists differently

Most DISC providers stop too soon. They certify you, sell you reports and move on.

The work I love most happens after that. Helping a newly certified coach structure their first DISC program. Talking through with an HR leader how to embed DISC across a leadership framework. Designing a workshop that uses behavioural insight to address a real team challenge. These conversations happen every week. And they are why DISC Academy exists.

Whether you are getting certified, building a practice, sourcing reports or looking for expert facilitation, you will not deal with a ticketing system. You will deal with me or someone on my team who knows DISC inside out and genuinely cares about your results.

People insight. Master practice.

Jessica Schubert
Founder, DISC Academy · Discflow Mastertrainer · Melbourne

Why DISC Academy

Self-awareness is useful, but it is only the starting point.

Discflow helps people build behavioural intelligence by connecting behavioural style with Emotional Intelligence. It shows people not only how they prefer to work, but how they can adapt in real workplace situations. The result is a shared language for behaviour and a practical way to improve communication, trust and collaboration.

40%

Reduction in ramp-up time

28%

Lift in leadership communication

25%

Improvement in engagement

20%

Increase in productivity

THE TEAM

Expert facilitators across Australia and beyond

Jessica Schubert

Founder, Discflow Mastertrainer · Lead Facilitator · Melbourne

Jessica has spent more than 25 years working in and around leadership, first building and leading cross-cultural teams across Europe, Asia and Australia, then as an executive coach and facilitator since 2013. She brings sharp commercial instincts, high energy and a coaching approach that keeps theory to a minimum and practical application front and centre. Jessica facilitates face-to-face and virtually, working with groups from graduate cohorts through to C-suite leadership teams.

Megan Dawson

Discflow Mastertrainer · Auckland

Megan is a highly experienced trainer and DISC Master Trainer with a background in banking and consultancy, specialising in team development since 2014. Her relatable, practical facilitation style ensures individuals and teams feel understood and valued, and are equipped to apply what they learn long after the session ends. She has worked with SMEs, corporates and government organisations across New Zealand and Australia.

Elaine Green

Facilitator · Brisbane

Elaine brings more than 30 years of global coaching, facilitation and leadership experience, having previously served as Head of Learning and Organisational Development, General Manager and National Sales Executive across seven organisations globally. She creates inclusive, collaborative environments where people feel safe to share, learn and grow. She is known for developing strong trusting relationships that lead to honest, action-oriented conversations. Elaine holds a Masters in Social and Organisational Leadership and is a Professional Certified Coach with the ICF.

Keith Briggs

Facilitator · Perth

Keith is an IECL-accredited coach with more than 20 years of leadership, management and people development experience across the corporate and education sectors, spanning London, the Americas, Southeast Asia and Australia. His strategic, adaptive approach draws on neuroscience, positive psychology and systems thinking to facilitate conversations that drive meaningful change. Keith works with leaders and teams on performance, leadership transitions, organisational complexity and cross-cultural effectiveness.

Karen Goldschmidt

Facilitator · Sydney

Karen brings more than two decades of experience as a facilitator, coach and organisational development professional, having worked with leaders at all levels across finance, retail, technology, health and professional services throughout the Asia-Pacific. Her dynamic, inclusive facilitation style is grounded in adult learning theory and neuroscience, and she is equally proficient working in person and virtually across diverse cultural backgrounds. Karen is a Professional Certified Coach with the ICF and holds a Masters in HR Management from Macquarie University.